Job Responsibilities:

· Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.

· Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents.

· Advances the patient experience agenda in the Emergency Department.

People

· Coaches immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance.

· Adheres to all Human Resource policies.

· Effectively communicates departmental, organization and industry information to staff.

· Facilitates evidence based employee engagement practices.

· Effectively builds strong relationships and networks to deliver upon organizational and department goals.

· Participate in employee and patient rounding and identifies and mentors potential future leaders

Quality

· Enforces standards of emergency department care and develops processes to measure and ensure consistent compliance.

· Develops, implements, and evaluates an ongoing emergency services program which assures quality patient care consistent with the Hospital mission.

· Monitors compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety.

· Oversees a PI program that consistently monitors and evaluates critical aspects of care.

· Is responsible for department’s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards.

· Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.

Finance

· Seeks new program strategies and/or program enhancements which would expand patient services.

· Develops, prioritizes and defends a capital equipment requests.

· Is responsible for the fiscal management of department; assures proper utilization of organization’s financial resources.

Community

· Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community.

· Develops and builds strategic external networks.

Supports Hospital by

· Promoting consistent positive patient interactions that advance the agenda of unparalleled patient service

· Practicing and adhering to the “Code of Conduct” philosophy and “Mission and Value Statement”

· Performing other duties as assigned

Qualifications

· Bachelor's degree in nursing required

· Master's degree MHA, MSN, MBA, or related field preferred

· 3+ years of experience in emergency services required 3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience

Licenses, Certifications, & Training:

· Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation: required

· Advanced Cardiac Life Support (ACLS): required

· Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC): required

· Basic Life Support (BLS): required

Knowledge, Skills, Abilities, Behaviors:

· Knowledge of human resource management, program development, fiscal management skills, and familiarity with regulatory and accrediting agency standards preferred